Product Specialist

On-site, Hybrid
Praha
Full-time

DODO is unstoppable! 🚀 We are a technology and logistics service for e-commerce, retail, restaurants, and fast food, and within a few years, we have become one of the largest last-mile delivery providers in Europe. We currently operate in 6 markets where we partner with the biggest clients to help them deliver their goods to their customers as quickly as possible, so our service must be one step ahead of the rest of the market. We use advanced technology and are developing our own logistics platform, GAIA, which facilitates real-time data collection. This enables us to deliver goods faster, more efficiently, and more sustainably.

As part of a mid-sized logistics technology startup, the Product Specialist operates at the intersection of strategy, technology, and operations. This role ensures that both technical and non-technical solutions address complex business challenges and deliver measurable results. Product Specialists are accountable for specified revenue streams (Product) on the company level including business objectives. They are also responsible for driving inovative solutions across key areas, as Partner integration, Reporting, Capacity planning and Delivery Processes.

Detail Job Description:

In our current environment, Product Specialists also act as a Business Owner within their domains, or Products. This role goes beyond technology improvements, requiring a comprehensive problem-solving approach. Product Specialist must:

Collect a lot of information efficiently.
Identify and prioritize key issues.
Develop and implement effective solutions, which may include software, operational, or process changes.
Create and document solutions, ensuring Product feasibility and effectiveness.
Facilitate cross-departmental communication and alignment (OPS, IT, Fleet, HR, etc.).
Lead the rollout of new initiatives and evaluate their success based on measurable outcomes.

Key Responsibilities:

Strategic Planning & Vision

Define product goals and not only align them with company strategy, but also actively create goals that help company to be succesfull on the market.
Prioritize initiatives to maximize benefits and lower risks.

Cross-Functional Collaboration:

Work closely with Operations, Business Development, and Sales teams to gather requirements and ensure product solutions meet business needs.

Product & Solution Management

Manage the creation and optimization of solutions related to fleet management, data security, and courier app delivery processes.
Maintain product backlogs and roadmaps to guide the development process.
Drive non-technical solutions, such as operational improvements and process design, where applicable.

Performance Monitoring & Feedback

Track product and solution performance using data-driven methods. In case of Revenue stream ownership this means PnL supervising.
Identify opportunities for improvement and drive enhancements.

Requirements:

To succeed in this role, a Product Specialist should exhibit the following qualities:

Strategic Thinking: Ability to see the big picture while managing detailed initiatives and ensuring alignment with company vision and goals.
Problem Solving: Skilled at identifying root causes, evaluating options, and implementing solutions effectively.
Team player: Excellent communication skills to align diverse teams toward a common goal.
Customer Focused Business developer: Deep understanding of user and market needs, the ability to translate them into impactful solutions.
Analytical Mindset: Proficiency in leveraging data to make informed decisions and evaluate success.
Leadership: Strong project management and decision-making skills to guide initiatives from conception to evaluation.

What DODO has to offer?

Interesting work in one of the TOP3 European last-mile company and the opportunity to grow with the DODO.
Annual bonus scheme and meal allowance
Work from new dog friendly office in Prague – Karlín (near metro station Křižíkova).
Flexible working hours and the possibility of home-office.
An informal working environment where we feel comfortable, motivated, and supported to be creative and to do our best.
To be part of the "trendsetter" culture and participate in introducing new, unique processes and participate in international projects at Group level.
Various company events such as All Hands meetings, inspirational breakfasts, or company-wide teambuildings.
Opportunities for continuous development - through our internal DODO Academy or various external trainings, conferences, and workshops, etc.
Multisport card at a discounted price.
26 days of vacation.